GUDSY TERMS OF SERVICE

Last Updated: [March 29, 2025]

1. AGREEMENT TO TERMS

These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Menteq Inc. (“Gudsy™,” “we,” “us,” or “our”), concerning your access to and use of the Gudsy™ platform via the website at www.gudsy.org (the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms of Service. If you disagree with any part of these Terms of Service, you may not access the Platform.

2. PLATFORM OVERVIEW

Gudsy™ is a platform that facilitates connections between donors, volunteers, and nonprofit organizations. The Platform enables:

  • Nonprofit organizations to activate and manage their profiles and receive donations and volunteer support
  • Donors to discover, support, and track their contributions to nonprofit organizations
  • Volunteers to find and engage with volunteer opportunities
  • Transparent tracking of giving and volunteering activities

3. USER ACCOUNTS

3.1 Account Creation

To use certain features of the Platform, you must register for an account. When you register, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Safeguard access to your account (we use a passwordless login system that sends secure login links to your email)
  • Be responsible for all activities under your account
  • Notify us immediately of any unauthorized use of your account

3.2 Account Types

The Platform offers different account types:

  • Individual Accounts: For donors and volunteers
  • Nonprofit Accounts: For verified nonprofit organizations

3.3 Account Termination

We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we determine violates these Terms of Service, or is harmful to other users, us, or third parties, or for any other reason.

4. NONPROFIT ORGANIZATION TERMS

4.1 Nonprofit Profile Activation

For nonprofit organizations using the Platform:

  • Gudsy creates basic profiles for nonprofit organizations based on publicly available data, including legal status, financial disclosures, and geographical location
  • These basic profiles are for informational purposes only and cannot accept donations or manage volunteer opportunities
  • You represent that you are authorized to activate and manage the profile on behalf of your organization
  • By activating your organization’s profile, it becomes a verified profile with full functionality
  • You agree to maintain and update your organization’s information
  • You acknowledge that misrepresentation may result in account termination

4.2 Nonprofit Content

  • You are solely responsible for all content you post about your organization after profile activation
  • You grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content on the Platform
  • You will not post false, misleading, or fraudulent information
  • You will comply with all applicable laws regarding fundraising and solicitations

4.3 Fundraising Regulations

  • You are responsible for complying with all applicable laws and regulations related to fundraising, charitable solicitations, and tax requirements in all relevant jurisdictions
  • You acknowledge that Gudsy is a platform provider and not responsible for your compliance with charitable solicitation registrations or other regulatory requirements

4.4 Platform Maintenance and Support

For nonprofit organizations, we commit to:

  • Respond to support inquiries within one business day
  • Provide notification at least 14 days in advance of planned maintenance
  • Offer guidance on platform usage through documentation and support channels
  • Provide a dashboard with analytics on donation and volunteer activity
  • Make reasonable efforts to accommodate feature requests that benefit the broader nonprofit community

5. DONATION TERMS

5.1 Processing of Donations

  • Donations are processed through the nonprofit’s designated payment processor (currently limited to PayPal)
  • The payment processor used by each nonprofit is clearly indicated through branding/logo on donation forms
  • Gudsy facilitates the donation process but does not collect, store, or process payment information directly
  • For each donation, Gudsy provides a transparent breakdown of:
    • The donation amount going to the nonprofit
    • The payment processor fee
    • The Gudsy platform fee ($1 flat fee per donation processed)
  • Donors have the option to cover both the platform fee and payment processing fees, allowing 100% of their intended donation to reach the nonprofit
  • Platform fees apply to nonprofits as specified on the Platform ($15/month per organizer and $1 flat fee per donation processed)
  • Payment processing fees are determined by and paid directly to the payment processor

5.2 Refunds and Chargebacks

  • All donations are final and non-refundable through Gudsy
  • Refund requests must be made directly to the nonprofit organization
  • Gudsy is not responsible for issuing refunds for donations made through the Platform
  • Chargebacks will be handled according to the policies of the payment processor

5.3 Tax Deductibility

  • Gudsy displays tax-deductible status information based on publicly available data sourced directly from the IRS
  • Gudsy provides donation receipts and yearly donation summaries on behalf of verified nonprofits
  • While we make best efforts to provide accurate information, you should consult with a tax professional regarding the tax deductibility of your donations
  • Nonprofits are ultimately responsible for the accuracy of their tax status information

5.4 Recurring Donations

  • You may authorize recurring donations through the Platform
  • You can cancel recurring donations at any time through your account or by contacting the payment processor directly
  • Cancellations may take up to 3 business days to process

6. VOLUNTEER TERMS

6.1 Volunteer Opportunities

  • Gudsy facilitates connections between volunteers and nonprofit organizations
  • We do not guarantee the availability, suitability, or quality of volunteer opportunities
  • You are responsible for verifying the details of any volunteer opportunity

6.2 Volunteer Relationships

  • Any relationship formed between volunteers and nonprofit organizations is solely between those parties
  • Gudsy is not responsible for the actions of volunteers or nonprofit organizations
  • You agree to communicate directly with the nonprofit organization regarding any issues with a volunteer opportunity

7. USER CONDUCT

When using our Platform, you agree not to:

  • Violate any applicable law, regulation, or these Terms
  • Impersonate any person or entity
  • Post false, misleading, or fraudulent content
  • Interfere with or disrupt the Platform or servers
  • Attempt to gain unauthorized access to any portion of the Platform
  • Use the Platform for any harmful, illegal, or unethical purpose
  • Harass, abuse, or harm others
  • Upload or transmit viruses or malicious code
  • Collect or track personal information of others
  • Spam, phish, or solicit information from users
  • Use automated methods to access or use the Platform without our permission

8. INTELLECTUAL PROPERTY

8.1 Our Intellectual Property

  • The Platform and its original content, features, and functionality are owned by Gudsy and protected by copyright, trademark, and other intellectual property laws
  • “Gudsy” and “GPS for Social Good” are trademarks of Menteq Inc.
  • You may not reproduce, distribute, modify, create derivative works of, publicly display, or use our intellectual property without express written permission

8.2 Your Content

By posting content on the Platform, you:

  • Retain all ownership rights to your content
  • Grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute your content in connection with the Platform
  • Represent that you have all necessary rights to grant us this license
  • Understand that your content may be viewed by others

The Platform may contain links to third-party websites or services not owned or controlled by Gudsy. We:

  • Have no control over third-party websites or services
  • Are not responsible for their content, privacy policies, or practices
  • Do not endorse or assume responsibility for third-party content
  • Encourage you to review the terms and privacy policies of any third-party websites you visit

10. DISCLAIMERS

10.1 “As Is” and “As Available”

THE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS
  • THAT THE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE
  • THAT THE RESULTS FROM THE PLATFORM WILL BE ACCURATE OR RELIABLE
  • THAT ANY ERRORS WILL BE CORRECTED

10.2 Nonprofit Organizations

  • We do not endorse, guarantee, or control any nonprofit organization on the Platform
  • While we verify nonprofit status using IRS data, we do not guarantee that funds donated will be used for any particular purpose
  • We are not responsible for the actions or inactions of nonprofit organizations

11. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUDSY, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
  • DAMAGES RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE PLATFORM
  • DAMAGES RELATING TO ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE PLATFORM

THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OUR LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

12. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Gudsy, its directors, employees, partners, agents, contractors, licensors, service providers, subcontractors, suppliers, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

  • Your violation of these Terms of Service
  • Your content posted on the Platform
  • Your use of the Platform
  • Your violation of any third party’s rights

13. GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of laws provisions. Any legal action or proceeding arising out of or relating to these Terms shall be exclusively brought in the federal or state courts located in Fairfax County, Virginia, and you consent to the personal jurisdiction of such courts.

14. DISPUTE RESOLUTION

14.1 Informal Resolution

Before filing a claim against Gudsy, you agree to attempt to resolve the dispute informally by contacting us at [legal@gudsy.org]. We’ll try to resolve the dispute informally by contacting you via email within 10 business days.

14.2 Arbitration

If a dispute cannot be resolved informally within 30 days, you and Gudsy agree to resolve any dispute through binding arbitration in accordance with the American Arbitration Association’s rules.

14.3 Exceptions

The following disputes are excluded from binding arbitration:

  • Disputes relating to our intellectual property rights
  • Claims for injunctive relief
  • Claims that may be valid in small claims court

14.4 Class Action Waiver

Any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis. Neither you nor we will seek to have any dispute heard as a class action or in any proceeding in which either party acts or proposes to act in a representative capacity.

15. CHANGES TO TERMS

We reserve the right to modify these Terms of Service at any time. We will provide notice of any significant changes by:

  • Posting the updated Terms on the Platform
  • Updating the “Last Updated” date at the top of these Terms
  • Providing notice through the Platform or via email

Your continued use of the Platform after such modifications constitutes your acceptance of the revised Terms. If you do not agree to the new Terms, you must stop using the Platform.

16. SEVERABILITY

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

17. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Gudsy regarding your use of the Platform and supersede any prior agreements between you and Gudsy.

18. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Email: [legal@gudsy.org] Postal Address: 1900 Reston Metro Plaza, Suite 600, Reston, VA 20190, USA


By using the Gudsy™ platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.


Gudsy™ and GPS for Social Good™ are trademarks of Menteq Inc. All rights reserved.